Since 1974
Warranty & Product Documentation
This page provides access to the warranty documents and important information related to your products.
For Product Owners
Here you can view or download the warranty documents associated with your products.
We recommend keeping a copy of these documents for your records.
Velox Warranty
Velox Lithium Batteries
This document outlines the warranty terms and limitations of liability applicable to the following products: Velox Flex, Velox Plus & Velox Max.
It specifies the commitments of the manufacturer, as well as the conditions of use and the procedures applicable in the event of a defect or claim.
Please review the following information regarding Velox Flex, Velox Plus & Velox Max.
IGBT Charger Warranty
Velox IGBT Chargers
This document outlines the warranty terms and limitations of liability applicable to the following product: Velox IGBT Charger.
It specifies the commitments of the manufacturer, as well as the conditions of use and the procedures applicable in the event of a defect or claim.
Please review the following information regarding Velox IGBT Charger
Compact Charger Warranty
Compact Lithium Charger
This document outlines the warranty terms and limitations of liability applicable to the following product: Compact Lithium Charger.
It specifies the commitments of the manufacturer, as well as the conditions of use and the procedures applicable in the event of a defect or claim.
Please review the following information regarding Compact Lithium Charger
For Dealers & Distributors
If the QR code originally attached to the product is no longer available, please ensure that the end user receives the warranty documentation.*
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You may download the documents below and either:
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Print them and include them with the product
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Send them to the end user by email
*This QR code provides access to the official warranty documentation for this product. Dealers and distributors are responsible for ensuring the end user receives these documents.